Abeyon
  • About Abeyon
    • Who we are
    • Customers
    • Vehicles
  • Capabilities
    • Secure AI solutions
    • Data Engineering & Analysis
    • IT Modernization & Digital Transformation
    • Application Development
  • AI Studio
  • Case Studies
  • Insights
  • Join
  • Contact
  • Menu Menu

Design Based Development Requires A New Approach

List List Menu
  • Top
  • Experience
  • Solutions
  • Our Process
  • SCRUM Development

How do Machines Learn?

November 15, 2018/in AI/by Mallesh Murugesan

A good definition by TechEmergence states that “machine learning is the science of getting computers to learn and act like humans do, and improve their learning over time in autonomous fashion, by feeding them data and information in the form of observations and real-world interactions.”

From the definition it is fairly apparent that all forms of machine learning (ML) rely on the availability of data, not just some data but large volumes of data. Therefore, in order to take advantage of ML, access to large sets of well-organized data is critical. As far as machine learning goes, there are several approaches; from a simple decision tree to multilayered neural networks, all depending on the task and amount and type of available data.

There is no one-size-fits-all solution when it comes to a machine learning algorithm. Most times, the best solution is derived when working on real applications with real data because every organization’s data is unique. Solutions are derived by working with domain experts and creating custom neural networks.

There are a few methods to teach the machine with data: supervised learning, unsupervised learning and semi-supervised learning.

Supervised Learning: In supervised ML, the artificial intelligence (AI) model is given data that is labeled in an organized fashion. For example, one might provide pictures of cat with the labels. Once enough structured and labeled data is provided, the AI model built can recognize and respond to patterns in data without explicit instructions. The output and the accuracy of supervised learning algorithms are easy to measure making supervised learning the most common method of machine learning today.

Unsupervised learning: You guessed it, it’s the opposite of supervised learning. Here the AI model is given data that is not labeled in an organized fashion. For example, one might provide pictures of animals (cats, dogs, etc.) without any labels. This method is used to identify underlying patterns or hidden structures from unlabeled data. The expectation is not to derive the right output but to explore datasets and draw inferences. This is rarely used today as the implications of unsupervised learning are unknown.

Semi-supervised learning: This method falls somewhere between supervised and unsupervised data. In this scenario, the model is given a small amount of labeled data and a much larger pool of unlabeled data. Semi-supervised learning combines the best of both worlds by having improved accuracy associated with supervised ML and makes use of unlabeled data. Often, the process of labeling massive amounts of data for supervised learning is time consuming and expensive. This process actually tends to improve the accuracy of the final model while reducing time and cost.

So what method should be used? Well, it depends. The structure and volume of data should inform the method and the approach that needs to be taken. Hence, there is not a one-size-fits-all solution when it comes to machine learning.

Next we will talk about deep learning, a powerful machine learning technique.

https://abeyon.com/wp-content/uploads/2018/11/0.png 600 1703 Mallesh Murugesan https://abeyon.com/wp-content/uploads/2015/03/logo_abeyon_big-gray-300x85.png Mallesh Murugesan2018-11-15 17:05:552018-11-15 17:06:03How do Machines Learn?

Miami Herald Article: Chatting with chirrp.ai – Miami company uses AI to engage with customers

February 16, 2018/in AI/by Mallesh Murugesan

Chirrp has been featured in the Miami Herald! Writer Nancy Dalberg speaks to chirrp’s leadership about chirrp’s unique technology as part of the Herald’s Biz Monday feature.

Check out the full story here or read the transcript below.

Chatting with Chirrp: Miami company uses AI to engage with customers

By: Nancy Dahlberg, January 12, 2018, 02:49 AM

Company Name: chirrp.ai

Headquarters: Miami

Concept: Chirrp is a conversational platform that harnesses the power of artificial intelligence to create engaging interactions with customers. Through Chirrp, companies can rapidly offer intelligent conversation that is engaging, personalized and targeted.

Story: Since working together on their first project many years ago, the founders of Chirrp — Mallesh Murugesan and Stephen Yuan — have been passionate about using technology to deliver better experiences for consumers. Over the past three years, their team has explored the capabilities of current Artificial Intelligence technologies, identifying weakness and working on ways to apply AI to enhance user interactions. In 2016, they decided to bring these ideas together to create a platform that would enable richer conversations and better experiences for their users.

Once the platform foundation was created, the Chirrp team focused on making the conversations robust, flexible and accurate. Through their research, they explored linguistics and communications in an effort to make Chirrp’s AI more human-like. The company has now created a patent-pending methodology that uses a unique way to understand the context of human intentions and provide human-like engagement.

Murugesan, CEO, and co-founder has been very involved in the startup community here in South Florida. “The startup community has evolved so much in Miami in the past few years right in front of us. There is a very vibrant startup community here and is growing tremendously,” Murugesan said. Prior to Chirrp, he started Abeyon to bring intuitive design, as well as great user experience design and user interface design (UI/UX) to complex business processes, be it health data, manufacturing or government.

Chirrp_1

The entire Chirrp team meets in Washington, D.C.

Yuan is COO and has more than 25 years of experience working on technology products. He heads the R&D team of Chirrp’s Washington, D.C., office. Having two locations has allowed the company to work successfully in the healthcare industry, as well as with the federal government.

Chirrp is being implemented at hospitals around South Florida as a patient engagement tool, Murugesan said. Chirrp is also working on a project with the U.S. Department of the Navy to analyze data and find patterns and attributes to enable Navy to make better decisions. The company is having conversations with several other federal agencies as well, he said.

Launched: January 2017

Website: www.chirrp.ai

Management team: Mallesh Murugesan, co-founder, and CEO, Stephen Yuan, co-founder and COO.

No. of employees: Five.

Financing: Currently raising seed funding.

Recent milestones: In June, Chirrp.ai won the eMerge Americas Early Stage Startup Showcase, taking home $50,000 in prizes. Since then, the company has brought in business development partners and advisory board members to grow and realize the potential of Chirrp.ai. The company also recently obtained another major healthcare client for which it will deliver customer engagement through digital channels.

Biggest startup challenge: “Our biggest challenge is the timing of the technology. Artificial Intelligence-based solutions are still new, especially in the enterprise space. Finding the right solution for an enterprise has been a challenge and a focus for us at Chirrp.ai. In the upcoming year, we believe AI will take a central role in solution offerings and we see Chirrp at the forefront of that movement,” Murugesan said.

Next step: To continue strengthening the platform and improve its capabilities. The startup is working on several proof-of-concepts for specific industries to showcase the applicability of AI-based conversations.

Strategy for next step: The strategy is to have a well-defined product roadmap from a technology perspective, continue to develop the capabilities of the platform, and then bring in the right strategic partners to capture the healthcare market using Chirrp.ai.

Mentor’s view: “Chirrp is also very well positioned and in the early stage of utilizing artificial intelligence to improve and streamline processes and customer interaction, specifically within the healthcare industry. Mallesh has a great attitude and is open to ideas and critique and able to executed changes quickly,” said Nathaniel Pool, an angel investor, and adviser. “As with any startup, the key to Chirrp’s success will be to solidify their niche, then remain laser-focused.”

Follow @ndahlberg on Twitter.

https://abeyon.com/wp-content/uploads/2018/11/Image-uploaded-from-iOS-1-e1516047987945.jpg 463 938 Mallesh Murugesan https://abeyon.com/wp-content/uploads/2015/03/logo_abeyon_big-gray-300x85.png Mallesh Murugesan2018-02-16 16:57:572018-12-18 11:19:18Miami Herald Article: Chatting with chirrp.ai – Miami company uses AI to engage with customers

Chirrp.ai Partners with Accelirate to Transform Customer Experience via Chatbots

February 15, 2018/in AI/by Mallesh Murugesan

Chatbots are transforming customer experience!

Chirrp is partnering with Accelirate to offer cutting-edge enterprise chatbots solutions. Chirrp enables companies to transform their customer experience by providing human-like conversation.

With this partnership, chirrp expands its capabilities by integrating business process automation (BPA) software. To address increasing customer demand for chatbot solutions, Accelirate is looking to chirrp to provide relevant and accurate chatbot conversations. “There are many chatbot solutions out there, however, we wanted to make sure that the platform should be able to handle low-, medium- and high-complexity use cases,”  says Ahmed Zaidi, managing partner and chief automation officer of Accelirate.

Read the full press release here.

One chirrp at a time

Chirrp is an Artificial Intelligence multi-channel chatbot platform. Our mission is to enable enterprises from all industries to transform their customer experience by providing human-like conversations through our patent-pending conversational technology. Chirrp combines the convenience of chat with the intelligence of machine learning. It’s a consumer-engagement platform that learns from users’ interactions (amongst an ever-expanding list of communication channels) and provides insights into consumer behaviors, preferences, and concerns. For more information, visit our website https://chirrp.ai/ or contact [email protected].

https://abeyon.com/wp-content/uploads/2018/11/pexels-photo-355948_bulb.jpeg 350 576 Mallesh Murugesan https://abeyon.com/wp-content/uploads/2015/03/logo_abeyon_big-gray-300x85.png Mallesh Murugesan2018-02-15 16:58:442018-11-15 17:19:00Chirrp.ai Partners with Accelirate to Transform Customer Experience via Chatbots
Page 6 of 9«‹45678›»

Every organization faces a unique set of challenges and opportunities

That’s why, we design our solutions by listening to our clients and keeping design in every step of our process.

OUR PROCESS

Search Search

Categories

  • AI
  • Deep Learning
  • Events
  • In The News
  • Machine Learning
  • NLP
  • Text Analysis

Sign Up For Our Mailing List

Archives

  • February 2025
  • February 2024
  • May 2023
  • April 2022
  • May 2021
  • November 2020
  • November 2019
  • September 2019
  • August 2019
  • June 2019
  • May 2019
  • April 2019
  • March 2019
  • February 2019
  • January 2019
  • November 2018
  • February 2018
  • October 2017
  • September 2017
  • August 2017
  • July 2017
  • November 2016
© Copyright 2018 - Abeyon
  • CY 2024 Greenhouse Gas Emissions
Scroll to top Scroll to top Scroll to top